Privacy Policy

We at Rubyscraft.com are committed to protecting your privacy.

We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: to process your order and to provide you with the best possible service.

We will never sell or give away your personal information without your consent.

The type of information we will collect about you includes:

  • Your First and Last Name
  • Your Address
  • Your Phone Number
  • Your E-mail Address

Payment information like credit/debit card details is not collected by Rubyscraft.com. We do not store credit card details nor do we share customer details with any 3rd parties.These are collected by PayPal (an eBay company) and are not available to Rubyscraft.com.

We will never collect sensitive information about you. You can check and/or amend the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We use technology to track the patterns of behaviour of visitors to our site. This includes using a "cookie" which would be stored on your computer. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Our website uses Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website.

Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. 

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

You can opt out of Google Analytics without affecting how you visit our site - for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Please note that non-acceptance of "cookies" might result in some of the features of the website not working correctly.

If you have any questions/comments about privacy, please do not hesitate to contact us.