Refunds & Returns

We guarantee to refund any item you're not totally happy with completely free of charge, when you return it within 7 days of receipt, undamaged and in original packaging.

Refunds will be made by crediting your card, PayPal account or a cheque, within 7 days of receipt of your return. Please note shipping charge is not refunded.

If you wish to return any item you purchased, please return the item(s) by post to:

Rubys Craft
134 Boothroyd Lane
Westtown, Dewsbury
WF13 2LW
West Yorkshire
United Kingdom

Please include your order number.

YOUR STATUTORY RIGHTS ARE NOT AFFECTED