Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges from online shop :
UK delivery only
1st class recorded £3
Special delivery £9.00
International shipping Tracked and Sign
Rest of the world £10.49
A. Visa, Credit cards, Mastercard
B. Debit cards
Free delivery orders over £30
If you have paid for Special delivery (Express delivery) , them goods will we posted the same day for next delivery, your item will be tracksble on the Royal mail.com website.
Recorded Delivery will have tracksble on Roysl mail website and delivery time varies between 2-3 days.
All data is encrypted and data is protected on the rubyscraft.com website, we are also have a updated SSL certificate.
All Items will be dispatched within 24 hours of placing an order (99% of orders placed before 3pm are dispatched the same day).
Yes, you will receive a invoice for the order.