Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges from online shop :
UK delivery only
1st class recorded £3
Special delivery £9.00

International shipping Tracked and Sign
Europe £8.49
Rest of the world £10.49

Which payment methods are accepted in the Online Shop?

A. Visa, Credit cards, Mastercard
B. Debit cards
C. Paypal
D. Stripe

How long will delivery take?

Free delivery orders over £30

If you have paid for Special delivery (Express delivery) , them goods will we posted the same day for next delivery, your item will be tracksble on the Royal website.
Recorded Delivery will have tracksble on Roysl mail website and delivery time varies between 2-3 days.

How secure is shopping in the Online Shop? Is my data protected?

All data is encrypted and data is protected on the website, we are also have a updated SSL certificate.

What exactly happens after ordering?

After ordering
All Items will be dispatched within 24 hours of placing an order (99% of orders placed before 3pm are dispatched the same day).

Do I receive an invoice for my order?

Yes, you will receive a invoice for the order.